Local Smart Home Solutions in South Jersey

Partner with Serenity Smart Homes to offer water damage prevention and smart home risk mitigation. Help P&C clients prevent the #1 homeowner claim while strengthening retention.

Smart Home Risk Mitigation Partnership for Insurance Professionals

Help your clients prevent claims before they happen - and strengthen relationships that last decades

Schedule Your Partnership Discovery Call

What If You Could Help Clients Prevent Claims Instead of Just Processing Them?

You're not alone if you're tired of watching preventable water damage destroy your clients' homes and your loss ratios.

Every year, you process water damage claims that could have been prevented. A burst pipe while the family was on vacation. A slow leak behind the washing machine that went unnoticed for weeks. A water heater failure that flooded the basement and displaced your client for months.

You know the pattern: Average claim of $11,000. Deductible of $1,000-2,500. Premium increases that follow them for years. And the phone call where you hear the stress in their voice.

That's exactly why forward-thinking insurance agents across New Jersey, Delaware, and Pennsylvania are partnering with Serenity Smart Homes—not to sell more policies, but to help clients protect what they've already insured.

Here's the truth: Clients remember the agent who helped them avoid disaster, not just the one who sold them a policy. What if your annual review conversations could focus on risk mitigation technology instead of claim history?

The ROI Story That Sells Itself

Let's Talk Numbers

Average water damage claim: $11,000
Professional leak detection + automatic shutoff: $1,899
Typical client deductible: $1,000-2,500
Insurance premium increases over 5 years: $800-1,500+
Many carriers offer premium reductions: 5-15% for leak detection systems

One prevented claim pays for the system 7-10 times over.

That's a value proposition your clients can understand—and that sets you apart from every other agent who just quotes premium.

How It Works

When a sensor detects water, the system sends instant alerts and can automatically shut off the main water supply—preventing catastrophic damage while your client is away.

Become the Agent Who Prevents Claims, Not Just Processes Them

Water damage is the #1 homeowner claim—now you can help clients prevent it before it happens.

Strengthen Client Relationships

Proactive risk mitigation demonstrates you're invested in their financial wellbeing—not just your commission.

Clients who avoid major claims stay with you longer and refer more business.

Differentiate Your Practice

While competitors focus purely on premium, you're partnering with technology solutions that align with modern risk management.

"I work with specialists who can help protect what we're insuring."

Improve Your Loss Ratios

Every prevented claim improves your book of business performance and strengthens your relationship with carriers.

Better loss experience = more competitive rates for your clients.

Your Ideal Referral Candidates

Not every client needs smart home protection, but these profiles absolutely do.

High-Value Homeowner Policies

Homes valued at $750K or more with $500K+ coverage limits
Properties with finished basements or high-end flooring and finishes
Homes with multiple bathrooms or second-floor laundry rooms
Clients in their 50s-70s who travel frequently or spend winters elsewhere
Recent homebuyers making significant renovations or improvements

Why they're perfect candidates: They understand the value of protecting their investment and can afford the upfront cost that pays for itself through prevented damage.

Especially Vulnerable Properties

Second homes and vacation properties where undetected leaks can cause massive damage
Investment properties and rentals where tenant-caused water damage is a constant risk
Historic homes with older plumbing infrastructure that's more prone to failure
Homes in flood-prone areas where any additional water damage is catastrophic
Properties with previous water damage claims where another event could mean non-renewal

Why they're perfect candidates: They've either experienced the pain of water damage or they're acutely aware of the risk. Prevention technology resonates immediately.

Beyond Water: Complete Risk Mitigation Solutions

Water protection is just the beginning; we also help clients address multiple risk factors that impact your loss ratios.

Environmental Monitoring

Temperature alerts prevent frozen pipe bursts
Humidity monitoring detects mold conditions early
Smoke and CO detection integrated with alerts
HVAC failure warnings prevent secondary damage

Access Control & Security

Smart locks eliminate hide-a-key vulnerabilities
Remote monitoring for vacation properties
Automated alerts for unexpected access
Privacy-respecting cameras with local storage

Energy & Safety Features

Automated lighting reduces accident risk
Smart thermostats prevent HVAC-related issues
Occupancy detection for vacant monitoring
Whole-home automation for aging-in-place safety

Educational Resources You Can Use

We provide materials that make risk mitigation conversations easy and credible.

ROI Calculators

Simple one-page tools that show clients exactly how prevention technology pays for itself through avoided claims and premium reductions.

Email Templates

Pre-written communication you can customize for policy review follow-ups and client education campaigns.

Client-Facing Videos

Professional demos showing exactly how systems work - take the technical explanation burden off you.

Homeowner Workshop Support

Host a client education event on home protection technology - we provide:

Presentation materials and speaker support
Live equipment demonstrations
Consultation scheduling for interested attendees
Co-branded marketing materials

Newsletter Content

Quarterly articles you can include in client communications:

"Preventing the #1 Homeowner Claim"
"Smart Home Technology for Vacation Properties"
"5 Ways to Protect Your Home While You Travel"
"Understanding Insurance Discounts for Smart Technology"

Real Scenarios Where This Makes a Difference

Scenario: The Snowbird Client

Challenge: Your 68-year-old clients spend November through March in Florida. Their New Jersey home sits empty for months at a time. You're insuring $650,000 in dwelling coverage plus valuable personal property.

The Risk: A slow leak behind the washing machine goes undetected for weeks. By the time the neighbor notices water seeping under the garage door, there's $18,000 in damage to flooring, drywall, and personal belongings. Your clients lose their winter peace of mind, and you're processing a claim that could have been prevented.

The Solution: Water sensors throughout the home with automatic main shutoff. Temperature monitoring alerts if the heat fails and pipes might freeze. They get text alerts anywhere in the world, and the system shuts off water automatically if a leak is detected.

Your Conversation: "Given that you're away for four months every year, have you considered leak detection technology? The average water damage claim is $11,000, and the system that prevents it costs $1,595. Many carriers offer premium reductions that help offset the investment. I work with a local company that specializes in this - would you like an introduction?"

Scenario: The Investment Property Owner

Challenge: Your client owns three rental properties in addition to their primary residence. Tenant turnover is high, and maintenance issues frequently arise between occupancies. You're managing four separate homeowner policies.

The Risk: A tenant moves out mid-winter without properly shutting off water to an outdoor spigot. Pipes freeze and burst, flooding the basement and destroying the furnace. The property sits vacant and damaged for two months during repairs. Claim total: $24,000. Your client's premium increases affect all four properties.

The Solution: Leak detection and environmental monitoring across the portfolio. Remote access lets your client check on vacant properties from anywhere. Automatic alerts mean problems are caught in hours, not weeks.

Your Conversation: "With three rentals plus your own home, you're managing significant property risk. One prevented claim across your portfolio could save you tens of thousands in damage and premium increases. The protection technology I'm recommending pays for itself if it prevents even one incident. Let me introduce you to someone who can assess all four properties."

Scenario: The Recent Claim Survivor

Challenge: Your clients just went through a $14,000 water heater failure claim. They paid a $2,500 deductible, and their premium increased by $180/year. They're frustrated and worried about future incidents affecting their insurability.

The Risk: Another water-related claim within the next policy period could result in non-renewal. They're understandably anxious every time they leave home for more than a day.

The Solution: Comprehensive leak detection focused on high-risk areas—water heater, washing machine, all bathrooms, and basement. Automatic shutoff gives them confidence that they're protected even when away.

Your Conversation: "I know the recent water heater incident was stressful and expensive. While I can't reverse what happened, I can connect you with technology that prevents the next one. Given your recent claim history, this is actually a really smart investment—both financially and for your peace of mind. Let's make sure you're protected going forward."

Questions We Hear From Insurance Professionals

Not at all. Your role is simply to identify good candidates during policy reviews and make the introduction. We handle all technical education, proposals, and installation. You're positioned as connecting clients with risk mitigation solutions - we're the technical specialists who deliver them. Think of it like referring clients to a home inspector or security consultant.

Many major carriers including Chubb, AIG, PURE, Nationwide, and several regional carriers offer discounts ranging from 5-15% for professionally installed leak detection systems with automatic shutoff. Some carriers require specific certifications or installations, which our systems meet. We can provide documentation your clients need for discount applications. Discounts vary by carrier and state, so it's worth checking with your specific underwriters.

That's completely fine - not every client will be ready to invest in prevention technology. What matters is that you've positioned yourself as proactive and client-focused. Even if they don't move forward immediately, they remember that you brought them a solution. Many clients circle back months later after talking to friends who experienced water damage, or when they're planning an extended vacation. There's no pressure on you to "close" the referral.

Absolutely - in fact, that's where it works best. During annual reviews, you're already discussing coverage, claims history, and any changes to the property. Adding "Have you considered risk mitigation technology like leak detection?" becomes a natural extension of the conversation. We provide simple talking points and client handouts you can use. Many agents report this shifts the policy review from "just business" to genuine value-added consulting.

We provide full installation services throughout Central and South Jersey, Northern Delaware, and Southeastern Pennsylvania. For clients outside this area, we offer remote consultation and can ship pre-configured equipment with DIY installation support, or we can refer them to qualified partners in their region. Water protection systems in particular are relatively simple to install and many homeowners or handymen can handle the physical setup with our guidance.

You're simply connecting clients with a risk mitigation specialist—no different than recommending a security consultant, home inspector, or roofing contractor. We carry full liability insurance and provide professional installation warranties. You're not guaranteeing outcomes, just facilitating introductions to solutions that align with good risk management. That said, we recommend discussing your specific referral practices with your E&O carrier if you have any concerns.

Why Serenity Smart Homes?

Ashley Williams, Founder of Serenity Smart Homes

Hi, I'm Ashley Williams. Before founding Serenity Smart Homes, I spent over 20 years in internet infrastructure and cybersecurity, helping enterprise clients solve complex risk management challenges.

I started this business because I watched too many families experience preventable property damage—and I saw insurance professionals struggling to find trustworthy technology partners they could confidently recommend to clients.

What Makes Us Different:

We speak insurance language — We understand deductibles, loss ratios, and carrier requirements
No pressure sales tactics — We educate clients and let the ROI speak for itself
Professional documentation — Clean proposals and installation records for carrier discount applications
Privacy-first technology — Local control systems that don't rely on cloud subscriptions
Bonded, insured, background-checked — Professional credentials you can confidently reference

"My goal is to make your job easier while giving your clients real protection. When you refer someone to us, I want them to come back and thank you for the introduction - not just because it prevented a claim, but because it gave them genuine peace of mind."

Ashley Williams, Founder

See the Technology Your Clients Will Love

These short demos show exactly how systems work—perfect for sharing with curious clients.

Automatic Water Shutoff in Action

Leak sensor detects water, triggers voice alert and light flash, then automatically shuts off the main water valve—all in under 60 seconds.

Complete Leak Detection Demo

Full walkthrough of how the system monitors for leaks, sends alerts to mobile devices, and provides automatic protection even when homeowners are away.

Ready to Explore Partnership Opportunities?

Let's start with a complimentary 30-minute discovery call.

We'll discuss your client base, identify ideal referral profiles, and explore how risk mitigation technology can strengthen your practice—no pressure, no obligation.

What We'll Cover:

Your Practice & Clients

Your typical client profile, policy mix, claim patterns, and where prevention technology makes the most sense.

Partnership Structure

Referral process, compensation arrangements, educational resources, and co-marketing opportunities.

Next Steps

Concrete action plan including client education materials, referral workflows, and partnership agreement terms.

Start with a free consultation so we can understand your properties, listings, and goals.

Position Yourself as More Than Just a Policy Salesperson

Annual policy reviews become opportunities to discuss risk mitigation, not just premium.

Your competitors focus purely on price and coverage. You're different—you're partnering with technology solutions that align with modern risk management and genuinely protect your clients' financial wellbeing.

Partnership Benefits At a Glance:

Strengthen client relationships through proactive risk prevention
Differentiate your practice with value-added services
Improve loss ratios across your book of business
Generate referral income from completed installations

Educational resources that make conversations easy
Low-friction referral process with no tech burden on you
Professional partner you can confidently recommend
Co-marketing opportunities for client education events

The bottom line: Clients remember the agent who helped them avoid disaster, not just the one who processed their claim. Water damage prevention technology gives you a conversation topic that demonstrates genuine care for their financial wellbeing—and sets you apart from every other agent who just talks premium.

Schedule Your Partnership Discovery Call Today

Let's discuss how smart home risk mitigation can strengthen your client relationships while improving the claims experience across your practice.